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Contra Costa County’s Local Air Conditioning & Heating Expert Since 2001

Frequently Asked Questions

Why should I choose Absolute Air?

Absolute Air is dedicated to great service at affordable prices. Our fees are based on the services we provide, not on the amount of time spent on the job. This means that with Absolute Air, you’ll save money and have the satisfaction of a job well done. We offer a wide range of services, including installation, replacement and repair for your air conditioner, heater and ductwork. With our free estimates on installation and no extra service charge for weekend or evening work, you won’t find a better deal than Absolute Air. Our quality is guaranteed.

What are your qualifications?

Absolute Air is fully licensed and insured. We meet all standards in the field and work with all major brands including Honeywell, Bryant, Rheem, Trane, Day & Night, Carrier, Coleman Evcon and York, as well as any Energy Star products. Our 10+ years of service and hundreds of satisfied customers make us a great choice as your air conditioning and heating service provider.

Why should I consider investing in an energy efficient air conditioner or heater?

There are a few important reasons why you should consider purchasing an energy efficient air conditioner and heater. With new technology, air conditioning and heating units are more efficient than ever, saving you money on your energy bill and reducing your carbon footprint.

When looking for your new energy efficient air conditioner and heater, don’t trust everything you see. Look for appliances with the Energy Star logo. This EPA qualification certifies that the appliance meets high standards in energy efficiency, and is guaranteed to save on your energy bill. Not only can you save money on the bill each month; by switching to Energy Star, you may be qualified to receive a governmental rebate or tax credit.

How often should I have my air conditioner and heater serviced?

It’s a good idea to have both your heater and air conditioner serviced annually. Ideally, you should have your heater serviced in the fall and your air conditioner tuned up in the spring, before they are used for an entire season. When we service your air conditioner or heater, we’ll thoroughly clean the unit and make sure the unit is running properly. If there are any problems, we’ll thoroughly repair your air conditioner or heater, or replace the unit if it is beyond repair. Annual service will ensure that you have a smooth, efficient air conditioner and heater when you need it most, and that you don’t spend any excess money on your energy bill due to a broken machine. Don’t overlook your ductwork either; make sure you have your ductwork cleaned and repaired once a year as well.

Will Absolute Air remove my old heating and air conditioning equipment?

Yes. Absolute Air is here for you, every step of the way. We will remove any old heating or air conditioning units and ductwork, and we’ll replace all necessary components with new machinery.

Do you offer free estimates?

Yes, we offer free estimates on installation or replacement of an air conditioner or furnace heater.

Do you offer emergency services?

If your heater or air conditioner suddenly stops working, call Absolute Air for a quick response. We offer emergency services for ductwork, heating and air conditioning. Don’t hesitate, our speedy emergency services are offered to you at no extra cost.

Are there any extra charges for evening or weekend work?

At Absolute Air, we respect your hard earned dollars, which is why we offer evening and weekend work for no extra charge. If you work full time, don’t stress about the extra price of evening or weekend work; call us to schedule a time that fits best into your schedule.

What forms of payment do you accept?

We accept cash, checks, financing, and all major credit cards.

What are your business hours?

Monday - Friday, 7 am - 7 pm, Saturday and Sunday by appointment.

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